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We often get asked for a list of PMO Roles and Responsibilities, here we will show you a comprehensive list of those that can be found in a Typical PMO. Maybe you are looking at how to set up a PMO or just looking for reassurance CUPE has the capability to help you. For more information please visit our pages on PMO.
PMO Sponsor - champion and direct the establishment and evolving operation of the PMO. The PMO sponsor will ideally be a member of the main board.
Head of PMO - establish and run the permanent office.
Head of Project Office - establish and run the temporary Project office.
Portfolio Analyst - facilitate the development and on-going management of an optimised portfolio, ensuring senior management decisions lead to the fulfilment of strategic objectives through delivery of projects.
Project Specialist - play a proactive role in the promotion of project management methods and standards, implementation of good project management practice, and the monitoring of certain projects.
Project Officer - improve the planning and delivery process by collecting and maintaining data in a consistent form.
Benefits Role - provide a benefits realisation support service to business managers and business change managers.
Commercial Role - ensure the organisation carries out the role of “informed customer”, and that all commercial/procurement practices and decisions meet designated standards and offer the organisation value for money. It may also take on the role of supplier relationship manager, developing efficient and effective relationships with supplier and partners.
Communications and Stakeholder Engagement Role - ensure the effective management of the project’s stakeholders.
Information Management Role - act as the custodian and guardian of all master copies of the project’s information.
Consultancy and Performance Management Role - provide internal consultancy and expertise in P3RM and organisation processes.
Finance Role - establish a professional finance function within the portfolio project to ensure the timely provision of project funding end effective financial control.
Issue Role - take the lead in ensuring that the project has effective processes in place to identify, monitor and resolve issues.
Change Control Role - take lead in ensuring that the project has effective progress in places to identify, monitor and resolve changes.
Planning Role - take responsibility for development and maintenance of the project and dependency logs.
Quality Assurance Role - ensure that any new products are or services delivered by the project are fit for purpose and are capable of delivering the benefits required by the organisation board.
Resource Management Role - ensure that current and future projects are equipped with enough human resources of the right skills, at the time they are needed, and that those human resources are used as efficiently as possible.
Risk Role - take the lead in ensuring that the project has effective processes in place to identify and monitor risks, has access to reliable and up to date information about risks, and uses the appropriate controls and actions to deal with risks. This role should also ensure that these processes are aligned to corporate risk management policy.
Reporting Role - provide a reporting service to the project. It also collates base data and generates reports to multiple audiences through aggregated data.
Secretariat/Administrator - provide project administrative support and a secretariat function for the relevant boards.
Tools Experts - provide expertise in software tools to support the change environment. The role may provide support to the P3RM community to configure software, or to provide training and coaching in their use. Examples of tools experts may include Enterprise Project software, planning, risk, document management or collaboration.
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