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ITIL Release ManagementITIL Release Management

ITIL Release and deployment management is used for IT services during build, test and delivery stages based on the customers specific service design.

The aim of release and indeed deployment management is to deploy releases into operation and establish effective use of the service in order to deliver value to the customer.  Remember value is perceived by the customer and not the organisation. Release and deployment management ensures handover to service operations and includes suitable training and documentation exists to ensure on going support of the new service.

What are the objectives of Release and Deployment Management in ITIL?

The Release and Deployment objectives are:

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