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ITIL Service Strategy - 2011 Edition

ITIL Service StrategyAuthor & Publisher

Office of Government Commerce TSO (The Stationery Office) - 2011 Edition Crown Copyright 2011

ISBN

978 0 11 331304 4
 

ITIL Service Strategy introduces the concept of the service life cycle, gives guidance on how to develop and manage a sound IT service strategy, and encourages the development of a business perspective. Whether you are a service provider or a business customer, this book guides you through the choices that you need to make to achieve service excellence.

 

 

Price: £80.00 (No VAT)
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