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ITIL Service Operation - 2011 Edition

ITIL Service OperationAuthor & Publisher

Office of Government Commerce TSO (The Stationery Office) - 2011 Edition Crown Copyright 2011

ISBN

978 0 11 331307 5
 

ITIL Service Operation introduces and explains delivery and control activities that support high-quality service operation. Use of the guidance will help to ensure a balanced and flexible approach to service provision, setting you firmly on the road to achieving excellence as a service provider.

 

 

Price: £80.00 (No VAT)
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