Cancellation Terms
Open Course Delegate Cancellation and Transfer Charges
From the date of acknowledgement by CUPE Ltd, the cancellation charges for full price bookings are :-
Cancellation:
4 to 6 weeks prior to the course start date:- 15% of the course cost.
2 to 4 weeks prior to the course start date:- 25% of the course cost.
Within 2 weeks of the course start date:- 50% of the course cost.
Transfer:
4 to 6 weeks prior to the course start date:- 10% of the course cost.
2 to 4 weeks prior to the course start date:- 15% of the course cost.
Within 2 weeks of the course start date:- 20% of the course cost.
From the date of acknowledgement by CUPE Ltd, the cancellation charges for SPECIAL OFFER & DISCOUNTED bookings are :-
Cancellation:
Over 6 weeks prior to the course start date:- 10% of the course cost.
4 to 6 weeks prior to the course start date:- 30% of the course cost.
2 to 4 weeks prior to the course start date:- 50% of the course cost.
Within 2 weeks of the course start date:- 100% of the course cost.
Transfer:
Over 6 weeks prior to the course start date:- 10% of the course cost.
4 to 6 weeks prior to the course start date:- 20% of the course cost.
2 to 4 weeks prior to the course start date:- 30% of the course cost.
Within 2 weeks of the course start date:- 40% of the course cost.
Corporate Course Cancellation Charges
From the date of acknowledgement by CUPE Ltd, the cancellation charges are:-
Cancellation:
More than 1 month of the course start date:- No Charge
2 week to one month of the course start date:- 50% of the course cost.
Within 2 weeks of the course start date:- 100% of the full fees.
The cost of all course materials supplied will be charged. Ownership of materials supplied will pass to the Client following payment of charges.

