Cancellation Terms
Open Course Delegate Cancellation and Transfer Charges
From the date of acknowledgement by CUPE Ltd, the cancellation charges for full price bookings are :-
Cancellation:
4 to 6 weeks prior to the course start date:- 15% of the course cost.
2 to 4 weeks prior to the course start date:- 25% of the course cost.
Within 2 weeks of the course start date:- 50% of the course cost.
Transfer:
4 to 6 weeks prior to the course start date:- 10% of the course cost.
2 to 4 weeks prior to the course start date:- 15% of the course cost.
Within 2 weeks of the course start date:- 20% of the course cost.
From the date of acknowledgement by CUPE Ltd, the cancellation charges for SPECIAL OFFER & DISCOUNTED bookings are :-
Cancellation:
Over 6 weeks prior to the course start date:- 10% of the course cost.
4 to 6 weeks prior to the course start date:- 30% of the course cost.
2 to 4 weeks prior to the course start date:- 50% of the course cost.
Within 2 weeks of the course start date:- 100% of the course cost.
Transfer:
Over 6 weeks prior to the course start date:- 10% of the course cost.
4 to 6 weeks prior to the course start date:- 20% of the course cost.
2 to 4 weeks prior to the course start date:- 30% of the course cost.
Within 2 weeks of the course start date:- 40% of the course cost.
Corporate Course Cancellation Charges
From the date of acknowledgement by CUPE Ltd, the cancellation charges are:-
Cancellation:
More than 1 calendar month of the course start date:- Any expenses incurred at cost.
2 weeks to 1 calendar month of the course start date:- 50% of the course cost.
Within 2 weeks of the course start date:- 100% of the full fees.
The cost of all course materials supplied will be charged. Ownership of materials supplied will pass to the Client following payment of charges.
Supported Distance Learning Course Cancellation and Transfer Charges
From the date of acknowledgement by CUPE Ltd, the cancellation charges for full price bookings are :-
All purchases made online may be returned within 7 days of purchase for a full refund, less postage charges incurred. Returned products must be in the condition that they were dispatched. No other refunds on this product are applicable.
Rescheduling Booked Exam Dates:-
Within 2 weeks of the exam date:- £75 plus vat will be charged
No more than 3 reschedules per delegate will be permitted.
