Terms & Conditions
Open Courses.
CUPE Ltd run ‘open’ courses at various locations around the country. At each course CUPE Ltd will use a suitable venue and will provide an APM Group Approved Trainer. Pre-course reading materials will be supplied to each Delegate prior to the event. Each course will have a maximum of 12 Practitioner delegates.
- ALL materials supplied remain the property of CUPE Ltd until payment is received in full. Copyright exists on all materials supplied in any form. Copying, transfer or storage by whatever means may only be performed with the express written permission of the Directors of CUPE Ltd.
- CUPE Ltd reserve the right to cancel or re-schedule any open course. Delegates not be able to attend a ‘Re-scheduled’ course will be refunded the invoiced value, less the value of any non-returned or opened ‘pre-course’ materials.
- When the ‘Open’ Course is ‘Residential’, CUPE Ltd will reserve a hotel room for the duration of the course. This will be confirmed in our ‘Joining Instructions’ issued to each Delegate at least two weeks prior to the event.
Open Course Delegate Cancellation and Transfer Charges
From the date of acknowledgement by CUPE Ltd, the cancellation charges for full price bookings are :-
Cancellation:
4 to 6 weeks prior to the course start date:- 15% of the course cost.
2 to 4 weeks prior to the course start date:- 25% of the course cost.
Within 2 weeks of the course start date:- 50% of the course cost.
Transfer:
4 to 6 weeks prior to the course start date:- 10% of the course cost.
2 to 4 weeks prior to the course start date:- 15% of the course cost.
Within 2 weeks of the course start date:- 20% of the course cost.
From the date of acknowledgement by CUPE Ltd, the cancellation charges for SPECIAL OFFER & DISCOUNTED bookings are :-
Cancellation:
Over 6 weeks prior to the course start date:- 10% of the course cost.
4 to 6 weeks prior to the course start date:- 30% of the course cost.
2 to 4 weeks prior to the course start date:- 50% of the course cost.
Within 2 weeks of the course start date:- 100% of the course cost.
Transfer:
Over 6 weeks prior to the course start date:- 10% of the course cost.
4 to 6 weeks prior to the course start date:- 20% of the course cost.
2 to 4 weeks prior to the course start date:- 30% of the course cost.
Within 2 weeks of the course start date:- 40% of the course cost.
Corporate Courses
Where Delegates are required to be trained on-site, the Client may organize his/her own event using the venue of their choice. The venue should be equipped with tables and chairs which can be arranged ‘U-shaped’ for training and ‘Classroom-style’ for the examinations. The room should be equipped with A1 flip-chart or White-board. Refreshment (Tea/Coffee) and Washroom facilities should be available nearby.
- CUPE Ltd will deliver the course content as described in our quotation.
- CUPE Ltd will provide pre-course reading materials prior to the commencement of the course. These will be sent to the Clients Course Administrator when confirmation of a booking and payment method has been received.
- Details of Delegates attending a course must be forwarded to CUPE Ltd at least 2 weeks prior to the commencement of the event. Failure to do so could lead to the Delegates not being registered with the APM Group for Examinations.
- CUPE Ltd reserve the right to cancel or discontinue the course if, in the Trainers opinion, the venue or conditions are unsuitable.
- ALL materials supplied remain the property of CUPE Ltd until payment has been received in full. Copyright exists on all materials supplied in any form. Copying, transfer or storage by whatever means may only be performed with the express written permission of the Directors of CUPE Ltd.
Cancellation or Course Transfer Requests must be made either in writing or by e-mail to the Course Administrator.
From the date of acknowledgement by CUPE Ltd, the cancellation charges are:-
More than 1 month of the course start date:- No Charge
2 week to one month of the course start date:- 50% of the course cost.
Within 2 weeks of the course start date:- 100% of the full fees.
The cost of all course materials supplied will be charged. Ownership of materials supplied will pass to the Client following payment of charges.
Distance Learning products are valid for a 12 month period from the date of purchase. The software content is assured and updated at no additional cost within the 12 month period. Following the 12 month period, a replacement product may be purchased for 50% of the published price of the same product.
All examinations purchased to support the distance learning are valid for 12 months from the date of purchase. Following the 12 month period, replacement exams can be purchased at 100% of the published price.
All purchases made online may be returned within 7 days of purchase for a full refund. Returned products must be in the condition that they were dispatched.
Copyrights
Copyright and all intellectual property rights for all Course Materials shall remain the property of CUPE Ltd.
The Customer agrees not to reproduce, sell, hire or copy Course Materials (in whole or in part) and not to use such materials except for the purposes of post course reference.
Personal Belongings
Personal belongings and items belonging to or in the possession of the Customer or Delegate brought onto CUPE Ltd training courses are the sole responsibility of the owner and CUPE Ltd accepts no responsibility for such items.
